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A practical guide to knowledge sharing, explaining how organisations exchange expertise to improve outcomes.
Knowledge Sharing is the process through which individuals, teams, or organisations exchange information, skills, experience, and insights to improve learning, decision-making, and performance. It is a core practice within Knowledge Management and learning organisations.
Definition
Knowledge Sharing is the deliberate exchange of tacit and explicit knowledge between people or groups to create collective understanding and value.
Knowledge Sharing occurs through conversations, documentation, training, collaboration tools, communities of practice, and mentorship. It includes explicit knowledge (documents, procedures, data) and tacit knowledge (experience, judgement, know-how).
Organisations that encourage open sharing reduce duplication of effort, avoid repeated mistakes, and accelerate problem-solving. Conversely, knowledge hoarding creates silos and operational risk.
Effective Knowledge Sharing requires supportive leadership, clear processes, and systems that make sharing easy and rewarded.
Knowledge Sharing is not formula-based, but effectiveness is often assessed using:
A consulting firm runs regular project debriefs and stores insights in a shared knowledge base, allowing teams to reuse proven approaches.
In manufacturing, technicians share maintenance tips across plants to reduce downtime and improve safety.
Knowledge Sharing strengthens organisational capability, supports innovation, and improves resilience. It is essential in fast-changing environments where learning speed determines competitiveness.
At a broader level, knowledge sharing between firms, universities, and industries drives economic growth and innovation ecosystems.
Fear of losing power, lack of incentives, or time constraints.
By rewarding collaboration and making sharing easy.
Knowledge sharing is broader and more reciprocal.