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A guide explaining groupthink, its symptoms, and its impact on team decision-making.
Groupthink represents a psychological phenomenon in which a group of people makes poor or irrational decisions due to a desire for conformity, harmony, or cohesion. It often leads to suppressed dissent, overlooked risks, and flawed strategic choices.
Definition
Groupthink is a decision-making bias where group pressure for agreement overrides individuals’ willingness to present alternative ideas or critique the majority view.
Groupthink can undermine strategic planning, risk assessment, and innovation. When members value unity over correctness, they may ignore warning signs, overestimate the group’s abilities, or assume unanimity where none exists.
Classic symptoms include:
In business, groupthink can lead to failed projects, poor investments, or misguided strategies. Encouraging diverse opinions, psychological safety, and structured decision-making processes helps reduce the risk.
Groupthink has no formula. It is assessed through behavioral indicators and decision-analysis frameworks.
The 1986 Challenger Space Shuttle disaster is often cited as an example of groupthink, where engineers’ concerns were overlooked due to management pressure and a desire to maintain schedules.
High cohesion, strong leadership pressure, and time constraints.
By promoting open discussion, assigning devil’s advocates, and ensuring diverse perspectives.
Mostly yes; it reduces creativity and decision quality.